In accordance with the applicable Acts governing Privacy, CIHRPL only collects personal information that is necessary for business purposes. We endeavour at all times to collect personal information in a fair and lawful manner, and to meet our members' expectations that we will respect their right to control how their personal information is collected and used. CIHRPL collects personal information to be used for the purpose of its business. These include: Prior and Post purchase of CIHRPL’s Membership, Exchange program,:CIHRPL collects information about members and prospects at the time when a person first joins a program and while a person is a member. The main categories of information we collect relate to a person's general contact information, personal details including spouse/family members details such as name, age range, gender, demographic information like post code, preferences, interest, professional details, address, contact information including e-mail address, use of the program, payment details, responses to surveys, Know Your Customer (KYC) documents and other details, which are usually collected directly from the member. CIHRPL Resort Management: CIHRPL collects personal information related to bookings and as necessary for other purposes related to the management of the resort facility. Further personal information may be collected in specific instances such as in the event of an incident occurring on site for legal and insurance reasons. CIHRPL collects information on individuals when they book their travel arrangements, in order to process the transaction and to fulfil booking requests with travel and tourism operators.
Our purpose in collecting information about you is to provide you with personalized membership services, including exploring options like exchanging your holiday accommodation entitlements. CIHRPL uses personal information in several different ways in operating our membership programs and operating our business, improve our product and services, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes. CIHRPL provides personal information to resort operators in order to facilitate a booking that you have requested. Otherwise, CIHRPL does not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested such as to make bookings for your travel with airlines. CIHRPL will not normally otherwise use or disclose any information about you without your consent, unless: required by law to protect the rights, property or personal safety of another CIHRPL member, any member of the public. the assets and operations of the business are transferred to another party as a going concern. When you provide your personal information to us, CIHRPL will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.
I/We hereby agree and authorize Chemmanur International Holidays & Resorts Private Limited and all of its divisions, affiliates, subsidiaries, related parties and other group companies (collectively the “The Boby Chemmanur International Group of companiesEntities”) to access my/our basic data / contact details provided herewith, i.e. name, address, telephone number, e-mail address, birth date and / or anniversary date. I/ We hereby consent to, agree and acknowledge that any of the The Boby Chemmanur International Group of companies Entities may call/ email/ SMS me/us on any of the basic contact details shared by me/us, in order to keep me/us informed regarding product details, or send me/us any marketing and other product or service related communication and other offers of any of the The Boby Chemmanur International Group of companies Entities. I/We provide the details herein at my/our sole discretion and confirm that no The Boby Chemmanur International Group of companies Entity shall be held responsible or liable for any claim arising out of accessing or using my/our basic data / contact details shared by me/us. I/We consent to being assigned a unique identity within the The Boby Chemmanur International Group, to be shared amongst all The Boby Chemmanur International Group of companies Entities, for the purpose outlined in this paragraph. I/We also agree that if at any point of time, I/We wish to stop receiving such communications from The Boby Chemmanur International Group of companies Entities, I /We will call at Chemmanur International Holidays & Resorts Private Limited’s designated call center number and register my/our preference or write to email@example.com with “OPT OUT DND” as Subject.
Like many businesses, CIHRPL uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organizations outside of CIHRPL, such as mail houses, will sometimes have access to personal information held by CIHRPL and may use it on behalf of CIHRPL. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by calling us on 022- 62770000, by mail at Office No. 507 & 508, Kanakia Wall Street, Andheri Kurla Road, Andheri (East), Mumbai – 400 093 or e-mail firstname.lastname@example.org Business timings: Monday through Friday 9.30 AM to 6.30 PM, If you are calling from outside India, please dial 022- 62770000. Closed on Sunday and National Holidays**. Our file of your information will usually be made available to you within 14 days. For security purposes confirmation of your identity will be required prior to supply of this information.
If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above point No.6 and we will take all reasonable steps to delete it unless we need to keep it for statutory or regulatory requirement.
CIHRPL endeavours to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. CIHRPL uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorized, and we maintain an audit log which records each time a file is accessed. We also require our employees and data processors to respect the confidentiality of any personal information held by CIHRPL. Data is secured in a secure data centre environment, with daily backups of all data taken and a copy of all data kept offsite. Our data network is totally private and not accessible over the Internet. We use sophisticated detection and intrusion technologies to ensure that there are no network security breaches. Under no circumstances, including but not limited to negligence, CIHRPL or its officers or employees shall not have any liability of any nature whatsoever, in respect of personal information provided by you on this website.
Please note also that as a global business, CIHRPL may use overseas facilities to process or back up the information that it holds. As a result, we may transfer your personal information to our overseas facilities for storage. However, we will only transfer information overseas as authorized by the applicable Privacy laws and in keeping with our other commitments to safeguard your privacy.